Interface and product design that makes complex workflows usable.

Interface and product design makes complex software usable: SaaS products, customer portals, dashboards, admin panels, and mobile apps designed around real user workflows. Otherwise Solutions designs product interfaces for teams in Utah and across the United States, starting from roles and tasks — never from screens.

The discipline shows in the unglamorous parts: empty states, loading states, errors, permissions, and responsive behavior. Products feel unfinished exactly where those states were never designed.

The typical client is either building a first product — a SaaS founder, a business replacing spreadsheets with a portal — or maintaining one that grew feature by feature until users started getting lost. Both get the same method: workflows mapped first, structure settled in wireframes, and visual design applied to screens whose logic is already proven.

What product design includes

• UX flows and roles — users, jobs, permissions, entry points, and success paths mapped before layout.
• Wireframes — information hierarchy and navigation settled before the visual layer.
• Interface design — dashboards, tables, forms, and components with full state coverage.
• Developer handoff — responsive rules, component notes, and behavior specs that remove guessing from the build.

Designed to be built

Product design that ignores implementation creates expensive translation problems. Ours moves straight into custom software development or mobile app development — the same team logic behind SMMIX, a SaaS AI platform we designed and built end to end, and Hurricane, where the store, mobile apps, and admin tooling share one design system.

Problems we are usually called to fix

The patterns repeat across SaaS products and internal tools: features were added one release at a time and navigation no longer matches how anyone works; the dashboard shows everything and therefore communicates nothing; new users churn during onboarding because the first session has no obvious success path; admin and customer views share layouts that fit neither; and support tickets cluster around the same three screens. Each of these is a workflow problem wearing a visual disguise — which is why the fix starts with flows, not with a fresh coat of UI.

Redesigning an existing product

Existing products get an audit first: where users stall, which flows do not match jobs, which states are missing. Workflow repair comes before surface polish — a beautiful interface on a confusing flow just makes the confusion faster. The audit produces a prioritized redesign scope, so improvement can ship in stages instead of waiting for a big-bang relaunch.

Responsive and accessible by default

Product interfaces get used on whatever screen the work happens on — a dashboard checked from a phone, a portal opened on a tablet at a job site. Responsive behavior is therefore designed per component, not left for developers to improvise. The same applies to accessibility basics: contrast that survives sunlight, touch targets sized for thumbs, focus states for keyboard users, and tables that degrade into something readable on small screens. These decisions cost little at design time and a sprint each when retrofitted.

What drives the cost

Roles, flows, screens, and state coverage. A focused dashboard for one user type is the smallest scope; a multi-role SaaS with onboarding, billing, and admin surfaces is the largest. Handoff depth is a deliberate choice: more component rules and responsive specs cost more up front and save more during development. Scope and price are fixed before design starts.