Years building for the web
About 
Who we are
Otherwise Solutions is a Utah web design and development agency working with small and mid-sized businesses across the United States.
We build websites, online stores, custom software, SEO, design, and AI automation — and connect them so they work as one system rather than five separate projects.
We are not a team you hand a brief to and hope for the best. Every project starts with how your business actually sells — where leads come from, what makes people trust you, what slows your team down — and ends with the smallest build that moves those numbers.
That is why the name. The usual way to buy digital work is to order deliverables and measure activity. We think there is an otherwise: order outcomes and measure results.
Projects shipped
Service directions
Business day to first reply
Where we work
Based in Utah. Working with clients across the United States.
Otherwise Solutions serves the Wasatch Front — Salt Lake City, Lehi, Provo, Draper, Sandy, and the surrounding communities — and clients throughout the United States.
For clients along the Wasatch Front, project meetings can take place in person at their business or another agreed location.
Our principles
Six rules we work by.
Business first
We start with how you get customers — not with a feature wishlist. Every scope ties back to leads, sales, or saved hours.
The smallest build that works
Overbuilding is the most expensive mistake in digital work. We cut scope until what is left clearly pays for itself.
Plain words
No jargon walls and no fifty-page decks. You always know what we are doing, why it matters, and what it costs.
Honest scope
If something is not worth building, we say so — even when honesty means a smaller project for us.
Speed you can plan around
First reply within one business day. Clear milestones after that. Nobody disappears mid-project.
We stay after launch
Launch is the start of the data, not the end of the work. We measure, fix, and improve what is live.
What we do
Four ways we help.
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Development
Websites, online stores, custom platforms, and mobile apps built to bring leads and sales — not just to exist.
Automation & AI
Forms, CRM, email, and calendars connected into workflows — so leads get answered fast and busywork disappears.
SEO & Analytics
Visibility on Google, local maps, and AI answers — measured in calls, bookings, and quote requests.
Design
Identity, websites, and interfaces that make your business understood, trusted, and chosen.
See if we fit your project.
Tell us what you sell and where it is stuck. We will reply within one business day with the next practical step — even if that step is not us.
How a project runs
Map. Build. Improve.
Map the business
We define how leads arrive, how sales happen, where follow-up breaks, and what should be measured.
Build what is needed
We choose the right scope: website, store, app, CRM setup, SEO structure, analytics, design, or automation.
Improve after launch
We use search data, conversion signals, and workflow feedback to improve what is already working.
Contact
Tell us what you want to build.
Share what you need, what you already have, and the business result you want to achieve. We’ll review it and reply with a clear next step.